Technology Department

TECHNOLOGY DEPARTMENT

Creating & Viewing Helpdesk Tickets

To access the Technology helpdesk system, please visit http://support.mansfieldschools.org.

Instructions on how to submit a helpdesk ticket: Helpdesk Portal Instructions.

NCOCC has changed the way passwords can be reset. Click on the link below for step by step directions. You can also reset your password via a text message to your phone or by answering a question.

NCOCC password reset instructions

If you need any help, please contact Technology.

2020 CDBG-CV Funds Award

The quickest and most efficient way to resolve your technology problems is to create a Help Desk Ticket. Please be as specific as possible. Also include your PC, laptop, or Chromebooks asset tag number. This insures that your issue is tracked and is given to the correct tech. If your issue is urgent and needs immediate assistance, please call 419-525-6459 or Ext. 61920.

**If you do not see the calendar below click HERE**

Technology Department

Technology Mission:

To provide reliable technology for student learning, administrate and support the technology needs of our teachers, staff and administrators guided by district policies and academic goals.

City Mills Technology Team

Fayette Adams - Director of Technology
Email: [email protected]

Nic McGregor - Technology Manager

Email: [email protected]

Ken Abshire - Network & Server Administrator
Email: [email protected]

Hal Murphy - Support Technician

Email: [email protected]

Jackson Hirschy - Support Technician

Email: [email protected]